FAQs
1. What is Amexcart?
Amexcart.com is an online store offering a wide range of quality products—including home essentials, kitchen tools, tech accessories, fitness items, and more—at affordable prices.
2. How do I place an order?
Browse the product you like, add it to your cart, and proceed to checkout. Enter your details, choose a payment method, and confirm your order. You’ll receive a confirmation email right away.
3. What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets. All payments are 100% secure.
4. Do you offer cash on delivery (COD)?
Depending on your location and product availability, COD may be offered on specific items. Check the product page for COD availability.
5. How long does delivery take?
Orders are usually processed within 1–2 business days. Standard delivery takes 7–15 business days, depending on your location and order type. You’ll receive a tracking link as soon as your order ships.
6. How can I track my order?
Once shipped, you will receive a tracking number via email or SMS. You can use it on our Track Order page to view real-time updates.
7. What if I receive a damaged or incorrect product?
No worries—if you receive a damaged, defective, or wrong item, contact our support team within 48 hours with photos or videos. We’ll arrange a replacement or refund.
8. Do you accept returns?
Yes. We offer hassle-free returns on eligible items. Products must be unused, in original condition, and reported within the allowed return window.
9. How do I contact customer support?
You can reach us by email at support@amexcart.com. Our team will respond within 24–48 hours.
10. Are my personal details safe?
Absolutely. We use secure payment gateways and follow strict data protection practices to keep your information safe.
